UK Chocolate delivery

• Although delivery is normally on the chosen delivery date, we cannot guarantee an exact delivery date for our chocolate range. Chocolate are normally delivered within 1 – 2 days of your chosen delivery date. To guarantee delivery, we recommend that the delivery date selected is the day before the flowers are required. However, this may mean that the chocolate arrive a day early.
• In the event of late delivery, we are unable to offer a refund or a resend.
• Deliveries are available from Tuesday to Saturday. We are currently unable to deliver chocolate from our range on a Monday, Sunday or Bank Holidays.
• We do not recommend that our chocolate range be chosen for deliveries to hospitals.
• For large businesses, hospitals, universities etc, chocolate will normally be delivered to the reception or post-room. Delivery to the named recipient is not possible to these types of addresses in many cases.
• We are unable to provide delivery notifications for orders delivered by post.
• Delivery instructions cannot be followed.
• Timed deliveries are not available.
• In the event of a non-delivery or late delivery, the customer must claim directly with the Royal Mail.

First class:

• Orders sent via First Class cannot be tracked.

Recorded Signed For:

• For "recorded signed for" deliveries, a signature will be collected from the person that receives the delivery. This may not be the person named on the address label.
• It is possible to track the delivery via the Royal Mail's "Track & Trace" website.